MJay Graphics policies are meant to help any print or web project start and end smoothly, while keeping a friendly and professional work environment between our company and client. Clients must agree to the following:

1. Projects do not start until a down payment of 50% of the quoted estimate is received via credit card (through PayPal), check, or cash payment. There is a 3% surcharge on Visa/Mastercard transactions.

2. Client must sign a written agreement between parties in agreeance to the work expected, and payment expected.

3. Web Updates and "re-designs" are $65.00 per hour, or a $25.00 minimum. No exceptions.

4. Finished print and website designs are not delivered or posted until the remaining balance is paid in full.

5. Rush charges are applied to "overnight" projects, or deadline oriented material that must be moved to a "priority status," henceforth moving other projects from other clients back in the chain of work flow. Weekend Fees are applied to rush projects that arrive on a Friday, and must be done on Monday morning. Weekend rates are $85.00 per hour. No exceptions.

6. Completed work with no response from customers and clients will result in an additional $25.00 Kill Fee. Your project(s) will then move to the bottom of the priority list.

7. Content is the responsibility of the client, not MJay Graphics. Photography projects are $60.00 per hour. Copyright is $60 per hour.

8. Client cancelling project for any reason will result in 50% deposit going toward any work that has been rendered up to that point. Deposits are non-refundable, time and energy has been provided.